Retrieving your rental deposit

When you are renting a property and it comes to the end of your tenancy, there may be some concerns over how the deposit is used. We’re one of London’s leading property management companies, specialising in all aspects of rental and investment properties in Ealing and beyond, and we can advise both the landlord and the tenant on these types of issues. In order to avoid disputes and enjoy a trouble free tenancy, there are a few steps you need to follow.

At the start of your tenancy, it’s highly recommended to take a look around the property with your landlord or agent. This will help highlight the points in the inventory and help you to see any areas of existing damage. When this is complete and you are happy, then you should be able to sign the inventory to say that everything included is correct. During this time it’s also worth recording the meter reading and making a note of anything that is in need of repair but not included on the inventory. Additionally, it’s a good idea to take photographs of the property before you unpack your items. This could help you prove your case should an issue arise in the future.

During your tenancy, you should always notify your landlord as soon as anything is broken or damaged, for example if you notice areas of damp or a fault in the electrical systems.

At the end of your tenancy, properties should be left in a condition that is close to how it was when you moved in, minus reasonable wear and tear. When checking out, you should re-read your inventory and contract as it may sometimes specify that you should have the property professionally cleaned before you move out. If that is the case, have it done and keep evidence including the invoice from the cleaning company. As a tenant, it is your duty to stick to the terms laid out in your tenancy agreement.

As long as you have followed these steps, you should not have any issues retrieving your tenancy deposit. However, if your landlord believes that they do have the right to keep it for repairs, you can bring your objection to the tenancy deposit scheme who will deliver further guidance on the subject and – if needed – help mediate a solution.

We are here for anyone who requires assistance with their rental properties, whether you’re a landlord or tenant. If you have any issues regarding your investment property or your tenancy, we will do all we can to assist.